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Problems with card payment - Knowledgebase / Payment - Driadashop.net HelpDesk

Problems with card payment

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  • Eirene

💳 If card payment is unavailable, then this option is not accessible. Card payments are available only for registered clients who meet:

  • ✅ At least 2 completed orders shipped.
  • ✅ New order max €950 (Visa) / €4750 (Mastercard).

If a payment error appears:

  • 💰 Check balance.
  • 🛒 Enable online purchases.
  • 🔠 Replace special characters in name or address with Latin letters.
  • 🌍 Allow international online payments.
  • 💻 Try another browser or device.
  • 🚫 For “Transaction declined,” contact your bank.
  • 🔞 Cardholder must be 18+.
  • 🌐 Cards issued outside Europe are not accepted.
  • 📩 Complete 3D Secure (SMS verification).
  • 🔁 If still not working, use another card or payment method.


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